Veterinarians rarely give definitive diagnosis without evidence and that evidence is usually down to whatever diagnostics were run, or allowed to be run since the owner is paying for those diagnostics. When you complain to the vet, you can ask them to: correct the problem for free; give you a full or partial refund if they can’t correct the problem Don't know if that's all part of the "magic" of steroids, but he's seemed like himself again for a while. So what are pet parents supposed to do when they have a sneaking suspicion that their veterinarian has missed something? For that, you are justifiably angry. Report Inaccuracies Here | [GitHub] (https://github.com/ianpugh/LocationBot2.0) | Author | LocationBot v2.0.0, My vet consistently misdiagnosed my dog, am I entitled to my money back? Digestive problems? I contacted CARE administration to request a refund on everything not related to her true ailment but they were only willing to give me about half of what I considered to be fair. My mother was a partner in such a group, and she was fairly committed to ensuring client satisfaction because she hoped to retain or add them as regular clients. VCA Animal Hospitals — misdiagnosis from veterinarian. I hadn't even thought of taking this public. For the past several months Helios's ear appeared to be filling with blood and we would take him to his vet where they said it was a hematoma and they would drain it and send him home. koeselitz - Well, it was about two weeks ago that this happened - July 10-11, I guess it would have been? I have to say, even though hospitals are always terrible, it wasn't that bad. However this diagnoses came after 2 years of misdiagnosis. Our cat steadily deteriorated the day after and we called the vet who told us to wait until morning. I sent the letter last week so it was only 7-10 days between check-out and letter. Chris Green, JD, director of legal affairs, Animal Legal Defense Fund, checked with veterinary defense lawyers and rustled through state statutes for me. But mood changes? You know your pet best, but your veterinarian has more expertise when it comes to medicine. I appreciate all the insight and will embark upon my crusade immediately! We drug [pets], put needles and tubes into them, manipulate their chemistry, biology and physics, lay them unconscious and … Your vet must deliver this service with reasonable care and skill. They pretend to assume the worst so they can charge you outrageous prices for x-rays, MRIs, and ultrasounds. This is the first time I've ever posted on this site so I'm fairly clueless. Q&A - Can I claim compensation for vet’s misdiagnosis that caused me distress? Eventually his granddad took Helios to the local vet who said it was probably a tumour and have just done a biopsy. Thank you everyone for the great advice! made a misdiagnosis (and you don't even know that he/she has) is not the remedy. With apologies to all the vets out there, but, holy shit, vets like to upsell. How long has it been? Their customer service is awful. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. If I were you I'd write an accurate and detailed review of my experience with this clinic on in. Originally Thor had a lump on his ass that the vet diagnosed as a testosterone lump, so the vet put an implant in Thor to reduce it's size. I would have lost my ever-living mind if some leech of an emergency vet told me my cat hand cancer, and then my very reasonable regular vet told me that was the craziest thing possible. The veterinarian misdiagnosed and treated a pet, and would not take responsibility for it or treat the pets affected I am fostering a dog,*****, through a rescue. Ask MetaFilter is a question and answer site that covers nearly any question on earth, where members help each other solve problems. Here are the steps you can go through to take someone to small claims court in Michigan. We take him to a vet who promptly, and with out an xray or chest examination, diagnoses him with allergies. By the time I realized something was wrong, he had lost consciousness and I thought he died. Regardless, and I'm sure my sister agrees, we just hope the best for your little guy! Very sorry to say that my experience with an ER vet was also characterized by an overblown and unnecessarily scary diagnosis. That doesn't give them the right to scare you or act unprofessionally, but it seems that a lot of people feel that veterinarians should be providing their services for free or next to nothing for everybody. Well, it certainly was, especially emotionally. 9. ImproviseOrDie - I certainly appreciate your opposing viewpoint. Generally speaking, a misdiagnosis is not negligence. I also read an article about a vet who was getting temp 100% for ten years. Unbeknownst to me, he was stung by a bee in my yard. No. He was coughing, lethargic, not eating. IMPORTANT DO NOT USE BANFIELD HOSPITALS (AS PART OF PETS MART CHAIN STORES) NOR VCA HOSPITALS. Dog misdiagnosed and Vet won't refund! Our 7 year old cat recently fell ill. I received excuses, no acknowledgement of wrong diagnosis due to incompetence and no refund. Yes, we were not really interested in sueing. He was not dying. Glad to hear Simon is doing better. It was only the last time he was in that the hematoma was only drained. However, a vet may fail to perform its duties in a number of ways, such as failing to diagnose or providing a misdiagnosis, failing to administer proper treatment, failing to … However when Helios was at his grandma's while I was in the hospital, his ear began to ooze and blister. You might be able to sue your vet in small claims court. A little back story. That is terrible! You don't say. Usually they put the dog under and insert a tube. I proceeded to contact the doctor and the clinic and have requested for a refund as my dog as clearly misdiagnosed AND I feel like I was taken advantage of. Depending on how severe the failings are, this could be up to 100% of the cost, and the vet should refund you within 14 days of agreeing that you're entitled to a refund. Welcome to Boards.ie; here are some tips and tricks to help you get started. Join 6,470 readers in helping fund MetaFilter. Press J to jump to the feed. I had him in and out of the vet at least 4 times in the last month. You should ask for copies of the xrays and lab work they charged you. Vet number 2 from the same practice comes out to give hock injections but does a lameness exam first to see what he is dealing with. Also he's been done with the steroids for almost 2 weeks and is still crazy-hungry and happy. It's understandable given the stresses and costs involved. 2.) 135 reviews of Veterinary Hospital University of Pennsylvania "My boyfriend and I had to take our little Bug (calico kitten) here last night because she had a URI. Vet says hocks are fine and that the lameness is actually a right front high suspensory (blocks the limb to find it). it's like pulling teeth to get front desk to deliver messages or updates on patients, despite the fact that I am authorized to get updates. They saved my dog's life this weekend. You can show your displeasure with the vet by going to another vet. My vet misdiagnosed him with FLUTD -- treating him with a different food (that he hates) He wouldnt eat and started to lose weight, had problems going to the litterbox, hiding, beyond lethargic, very sickly looking. I'm not saying that it's right or wrong, but this is how it is: a lot of emergency vet clinics are emergency only. The likelihood of misdiagnosis is higher when the patient is attended to by unsupervised junior medical staff or because the doctor just did not have the necessary experience in that particular speciality. I once had two hospital bills because i went and was told i had cellulitis paid for the anti-biotics and pain meds and waited three days (the length they said it may take for the anti biotic to help) it got way worse and was spreading on my neck into my hair, went back inwas told it was shingles! VA misdiagnosis and having to pay back VA. rey007. They are trying to make a living and do the best for your pet. N NotEasilyFooled. Since we've spent close to 1k at least at those vets it would really help out to have that money back as my fiancée and I are both just students living off bare bones. You can usually be compensated for additional vet bills. That is why emergency anything is expensive. I'll chime in on the "emergency vets exist to prey on you like this" note. Here's the response I got from my sister. So now... how do I follow up? This has happened about 4 times and they always said it was a hematoma and nothing else needed to be done. The exam was a joke, they misdiagnosed my dog, they prescribed him medications he DID NOT need, and I didn't get so much as an apology. I called the vet and requested a refund, which they of course, rudely denied. July 27, 2010 6:33 PM Subscribe. Title 38 U.S.C Section1151 allows VA to pay compensation for death or disability COVID update: Animal Urgent Care Of South Orange County has updated their hours and services. My question is, am I entitled to any money back from the other vets? At this point I was told I could send off a biopsy but was reassured it was a testosterone lump and I also didn't have the financial means to pay. This might get a little long. Definately looks up front. You did not get good customer service. a veterinarian misdiagnosed my friend's dog, said the dog had bone cancer. If you can't afford to pay the bills when your dog is sick, suing the vet who maybe (?) I know you've already marked best answers, but I can't believe only bolognius maximus has chimed in with a differing opinion--which is the crux of the matter here. 228 reviews of Animal Urgent Care Of South Orange County "These people are amazing. Once I get it, I'll drop a note. But if your pet dies or is permanently disabled, you can usually only be compensated for the animal's market value. Shit happens, but drs and vets try and do their best. She was a bit testy after seeing some of the earlier comments slamming her profession, so take the anger stuff with a grain of salt. Secondly, it is, well, vet care not vet scare. This is not uncommon for emergency vets. For comparison, there are reporting rules in human medicine. I want to point out, that draining a hematoma is the option that is typically choosen when the client cannot afford surgery. Vets must adhere to a Royal College of Veterinary Surgeons (RCVS) professional code of conduct. Appetite loss? Horse shows even worse head bobbing lameness when tracking right. (more on that inside) In a fit of emotion/rage I wrote them a letter expressing how upset I was with them and demanding some of my money back. It appears you forgot to include your location in the title or body of your post. Because the first vet said it just needed to drained over and over till it went away, we ended up spending quite a bit of money to do something that just seemed to agravate the issue. Ask MetaFilter is where thousands of life's little questions are answered. We’ve seen too many misdiagnosis, over medicated, & EXTREMELY HIGH VET BILLS. Press question mark to learn the rest of the keyboard shortcuts, https://github.com/ianpugh/LocationBot2.0. I'm not a vet, but I've had lots of sick animals and thus way more experience with vets than I'd wish for. Wait, do you have any lab results that this was anything more than a aural hematoma that was merely treated differently? I appreciate you getting a further scoop from your sister, Atreides. Vet Misdiagnosis - Refund? That is, they don't have a regular clientele to support the cost of the building or running the business, paying salaries, etc. Just two weeks ago we went to a second vet, as the first vet had been booked solid, and they also said it was a hematoma. Dog gets hit by a car? Veterinary technicians and assistants are often responsible for much of the hands-on medical procedures, and their employers (the vets or hospitals) may be liable for malpractice if they allow untrained or unsupervised employees treat animals. I recently took my cat to an emergency vet over a weekend. For eight years Matthew Watkinson worked as a vet. “[Veterinary] medicine is, I have found, a strange and in many ways disturbing business. Cat breaks a leg? We just wanted to know if we had any legal reason to ask for our money back since we spent a lot of money to fix a problem that, as it turned out, was not what was actually making him sick. The vet said they are going to switch her to something else. made a misdiagnosis (and you don't even know that he/she has) is not the remedy. Currently, AVMA PLIT (a trust that sponsors a malpractice program) su… Hi Simon! I want to see the wheels turning in my dog's head. I've even had them tell me "don't come, you can take care of this at home," with instructions. We did see some terrible things- cats and dogs in pain, owners dealing with putting their buddy down. I wrote to the group to complain and demand a refund. If all else fails, this is the kind of thing that could be sold easily to a local paper/publication as a human interest-sympathy sort of story. My regular vet thinks, and I tend to agree with her, that Simon fell and hurt his back, it's not a chronic ache. Medical care isn't free. Plumbs veterinary drug handbook, Papich's veterinary drug handbook, the 5 Minute Vet Consult, and my parasitology profesors all agree that Strongid is the drug of choice to rid cats of roundworms. I had to pay like $60 for these pills and they are making my dog throw up. Also Try to search for a vet in your area & see reviews of consumers in your area as well. I was initially pleased with the care he got, not so much afterwards, and was obviously expecting it to be a little pricey. I've written my sister, an emergency vet, for her opinion on the matter. He was given a steroid shot and the visit cost 89. Currently we don't know for sure, we are waiting for the official results. Your warranty will be void if you take your new one to Banfield or VCA. Just like with anything else, vet care is, firstly, customer service. It has to be subsidized by someone. I just want to chime in that I have had some really positive experiences with emergency vet clinics, so I disagree that they exist *entirely* to scare you into upsells. I had a really bad story with an emergency vet, and my regular vet was so angry, she called the clinic and, in the tech's words, "ripped them a new one." Wow, I'm glad I had a boulder of salt for that response...! Misdiagnoses happen. In the future, if you're looking for an emergency vet, I recommend you find one that's owned by a group of veterinarians who themselves own regular animal clinics. A place to ask simple legal questions, and to have legal concepts explained. They went on to say we didn't even really need to drain it as it would not rupture and would heal on its own. 2-3 months ago my kitten started to get sick. Took cat there with life threatening illness an the vet misdiagnosed illness. And yes. [TN] I apologize in advance for the format, I'm typing this on my phone. We just want to be able to pay for any treatment Helios needs now. Get reviews, hours, directions, coupons and more for Veterinary Associates Inc at 64-5161 Mana Rd, Kamuela, HI 96743. Q&A - If an employee contracts COVID-19 at work can they sue the business? I'm wondering if your cat has very slight brain damage -- when I volunteered at the SPCA, I occasionally saw clumsy, staggering, or klutzy cats and kittens. ... an apology, a review of the vet that diagnosed cancer and a refund of the money I spent on the 18th since I had to spend even more getting the cyst cleaned and stitched at the emergency vet You are justifiably angry and upset. I was initially pleased with the care he got, not so much afterwards, and was obviously expecting it to be a little pricey. Search for other Veterinarians in Kamuela on The Real Yellow Pages®. level 2 Vet misdiagnosed my dog and it ultimately led to her death two days later. Sure, go to the emergency vet. When they stopped as his condition got better he played dumb and said I didn't know that. I called the vet and told them what was going on. First time dog owner who worries over the slightest thing, probably is an easy mark. Unfortunately, I doubt you'll get your money back from them. Well, it certainly was, especially emotionally. No and no. Post Aug 07, 2013 #1 2013-08-07T22:03. Emergency vets are good for one thing and one thing only: immediate traumatic injuries that are quickly and easily identifiable. We don't know the whole story quite yet but his discharge papers said they removed something so they didn't cut his ear open and just find blood. Because state laws treat companion animals like property, it can be difficult—but not impossible—to get fair compensation for your loss when a pet dies or suffers as a result of a vet’s careless or incompetent treatment. They will bleed you fucking dry. But the new vet was saying they were certain it was a tumour. (Tennesse), New comments cannot be posted and votes cannot be cast, More posts from the legaladvice community. Browse The vets are not out there "preying" on you or always trying to upsell. 3.) Don't waste your money. That's in contrast to standard emergency hospitals, which don't expect to see an animal more than once or twice in its lifetime (and can thus get away with crazy prices). I’m told Dr Le-Anne will contact me. I have a mixed breed (Great Dane/husky) elderly dog (about 9), Helios. Veterans can see private doctors at VA expense if they have to wait longer than 20 days or drive more than 30 minutes for a VA primary care doctor. I'm so sorry this happened to you, although I'm glad Simon is better. I hate to keep splitting hairs, but I need to further explain the calling-in-the-morning point because I realize how it makes me seem a little unhinged. Told vet what was wrong with my cat and the vet still misdiagnosed my cat. You can show your displeasure with the vet by going to another vet. Yes, it is a labeled for horses, but that is because there isn't a roundworm dewormer labeled for cats. 9. rey007. Studies of human hospitals show that being upfront about mistakes actually lowers the chances of a lawsuit. I recently took my cat to an emergency vet over a weekend. We took our dog to a different vet, they diagnosed it correctly, and gave our dog proper medical care. Do NOT delete this post and create a new post with the requested information. I had to pay like $60 for these darn pills, do you think they will refund the money to me if I bring them back or is it like human medication where they won't take them back. The staff told us that sometimes cats get mild brain damage at birth, almost like cerebral palsy -- some can have a useless leg, or just be really uncoordinated. I did get a refund of several hundred dollars after that. He found no rules that require veterinarians to report mistakes to state licensing boards, malpractice insurers, or clients. We don't want to sue for pain and suffering or anything like that. You can try to sue, but you would have to show negligence. When has a vet failed to act with reasonable care and skill? Please update the original post to include this information. The stakes are high, the liberties taken tremendous. I was going to say this. You might be able to get a partial refund from this clinic if you keep at them, promising to tell your story to their customers and potential customers. My friend took the dog to a cancer specialist and it was ARTHRITIS. and because i had dealt with it so long i now have permanet nerve pain from it wrecking my neck. You just say it was "over a weekend," but you pointedly left out what weekend exactly this happened on. Generally speaking, a misdiagnosis is not negligence. All posts copyright their original authors. But are vets really the saints they are made out to be? If you can't afford to pay the bills when your dog is sick, suing the vet who maybe(?) As a consumer, you can complain if the service wasn’t delivered with reasonable care and skill. OP can you try a payment plan? Using Small Claims Court for Vet Malpractice.

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